Last updated: August 2, 2025
Company: Planifica - School Schedule Optimizer
Location: Casablanca, Morocco
Privacy Contact: privacy@planifica.education
Phone: +212 643 18 68 97
Planifica ("we," "our," or "us") is committed to protecting your privacy and ensuring compliance with the General Data Protection Regulation (GDPR). This Privacy Notice explains how we collect, use, disclose, and safeguard your personal data when you use our AI-powered school scheduling platform and related services.
Under GDPR Article 6, we process your personal data on the following legal bases:
We work with trusted third-party processors under GDPR Article 28 data processing agreements:
Service Provider | Purpose | Data Location | Safeguards |
---|---|---|---|
Cloud Infrastructure | Hosting, data storage, computing | EU/EEA | GDPR Article 28 DPA, encryption |
Email Service | Transactional emails, notifications | EU/EEA | Standard Contractual Clauses |
Analytics Provider | Usage analytics (anonymized) | Various | IP anonymization, consent-based |
Security Services | DDoS protection, threat detection | Global | Adequacy decisions, SCCs |
Where personal data is transferred outside the EU/EEA, we ensure adequate protection through:
We implement industry-standard security measures to protect your information:
We retain personal data only as long as necessary for the stated purposes:
Data Category | Retention Period | Legal Basis |
---|---|---|
Contact Form Data | 3 years from last contact | Legitimate interest for customer service |
User Account Data | Duration of subscription + 1 year | Contract performance |
Educational Data | Duration of subscription + 2 years | Contract performance, backup |
Financial Records | 7 years | Legal obligation (tax law) |
Analytics Data | 26 months (anonymized after 14 months) | Legitimate interest for service improvement |
Security Logs | 13 months | Legitimate interest for security |
We have implemented automated systems to delete personal data when retention periods expire, ensuring compliance with data minimization principles under GDPR Article 5.
Under the GDPR, you have the following rights regarding your personal data:
Request a copy of all personal data we hold about you, including processing purposes and recipients.
Exercise Right →Request correction of inaccurate or incomplete personal data.
Request Correction →Request deletion of your personal data when it's no longer needed or you withdraw consent.
Delete My Data →Request limitation of processing while we resolve accuracy disputes or objections.
Restrict Processing →Receive your data in a structured, machine-readable format for transfer to another service.
Export Data →Object to processing based on legitimate interests or for direct marketing.
Object to Processing →Our services are designed for educational institutions and are not intended for direct use by children under 13. We do not knowingly collect personal information from children under 13 without appropriate parental or institutional consent. If you believe we have collected information from a child under 13, please contact us immediately.
We use cookies and similar technologies to enhance your experience. Our cookie banner allows you to manage your preferences:
Required for basic website functionality. These cannot be disabled as they are necessary for the service to operate.
Help us understand how visitors interact with our website. We use IP anonymization and require your consent.
Used to deliver relevant advertisements. We only use these with your explicit consent.
You can manage your cookie preferences at any time through our cookie banner or by contacting us. Disabling certain cookies may impact website functionality.
In the unlikely event of a data breach affecting your personal data, we will:
We may update this Privacy Notice to reflect changes in our practices or legal requirements. We will notify you of material changes:
Your Continued Use: Continued use of our services after changes become effective constitutes acceptance of the updated privacy notice, unless we indicate that affirmative consent is required.
For privacy-related questions, data subject rights requests, or concerns about our data processing:
Company: Planifica - School Schedule Optimizer
Privacy Email: privacy@planifica.education
Phone: +212 643 18 68 97
Address: Casablanca, Morocco
Authority: Commission Nationale de contrôle de la protection des Données à caractère Personnel (CNDP)
Role: You have the right to lodge a complaint with the supervisory authority if you believe your data protection rights have been violated.
Website: www.cndp.ma