Terms of Service

1. Acceptance of Terms

By accessing or using Planifica's AI-powered school scheduling platform ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service.

These Terms apply to all visitors, users, and others who access or use the Service, including educational institutions, administrators, teachers, and authorized personnel.

2. Description of Service

Planifica provides an AI-powered school scheduling optimization platform that helps educational institutions create and manage class schedules, teacher assignments, and resource allocation. Our Service includes:

• Automated schedule generation using artificial intelligence
• Teacher and classroom resource management
• Constraint-based optimization algorithms
• Integration tools and APIs
• Analytics and reporting features
• Customer support and training resources

3. User Accounts and Registration

3.1 Account Creation

To access certain features of the Service, you must register for an account. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete.

3.2 Account Security

You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized use
• Ensuring your team members comply with these Terms

3.3 Institutional Accounts

For institutional accounts, the contracting entity represents that it has the authority to bind the institution to these Terms and is responsible for all users within the organization.

4. Acceptable Use

4.1 Permitted Uses

You may use the Service only for lawful purposes and in accordance with these Terms. The Service is intended for educational scheduling and administration purposes.

4.2 Prohibited Activities

You agree not to:

• Use the Service for any unlawful purpose or in violation of applicable laws
• Attempt to gain unauthorized access to any part of the Service
• Interfere with or disrupt the Service or servers connected to it
• Reverse engineer, decompile, or disassemble any part of the Service
• Remove, alter, or obscure any proprietary notices
• Use the Service to transmit harmful, offensive, or inappropriate content
• Share your account credentials with unauthorized users
• Use automated tools to access the Service without permission

5. Data and Privacy

5.1 Your Data

You retain ownership of all data you input into the Service ("Customer Data"). We will process Customer Data in accordance with our Privacy Policy and applicable data protection laws.

5.2 Data Security

We implement appropriate technical and organizational measures to protect Customer Data against unauthorized access, alteration, disclosure, or destruction.

5.3 Data Processing

By using the Service, you consent to the processing of Customer Data as described in our Privacy Policy, including the use of AI algorithms to optimize scheduling solutions.

6. Subscription and Payment

6.1 Subscription Plans

The Service is offered through various subscription plans with different features and pricing. Current pricing and plan details are available on our website.

6.2 Payment Terms

• Subscription fees are billed in advance on a recurring basis
• All fees are non-refundable unless otherwise stated
• Failure to pay may result in suspension or termination of access
• We may change pricing with 30 days' notice to existing customers

6.3 Free Trial

We may offer free trial periods. At the end of the trial, you will be charged unless you cancel before the trial expires.

7. Intellectual Property

7.1 Our Rights

The Service and its original content, features, and functionality are owned by Planifica and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

7.2 License to Use

We grant you a limited, non-exclusive, non-transferable license to access and use the Service for your internal business purposes, subject to these Terms.

7.3 Feedback

Any feedback, suggestions, or improvements you provide to us may be used by us without restriction or compensation to you.

8. Service Availability

8.1 Uptime

We strive to maintain high service availability but do not guarantee uninterrupted access. We may suspend the Service for maintenance, updates, or other operational needs.

8.2 Support

We provide technical support as outlined in your subscription plan. Support is available during business hours via email and phone.

9. Termination

9.1 Termination by You

You may terminate your account at any time by contacting us. Upon termination, your access to the Service will cease, but you remain responsible for all charges incurred.

9.2 Termination by Us

We may terminate or suspend your account immediately if you breach these Terms or engage in prohibited activities.

9.3 Data Export

Upon termination, you have 30 days to export your data. After this period, we may delete your data in accordance with our data retention policies.

10. Disclaimers and Limitation of Liability

10.1 Service Disclaimer

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

10.2 Limitation of Liability

IN NO EVENT SHALL PLANIFICA BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, OR GOODWILL, ARISING OUT OF YOUR USE OF THE SERVICE.

10.3 Maximum Liability

Our total liability to you for any claims arising out of these Terms or your use of the Service shall not exceed the amount paid by you to us in the 12 months preceding the claim.

11. Indemnification

You agree to indemnify and hold harmless Planifica and its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising out of your use of the Service or violation of these Terms.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Morocco, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of Morocco.

13. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by email or through the Service. Your continued use of the Service after changes become effective constitutes acceptance of the new Terms.

14. Contact Information

If you have any questions about these Terms, please contact us:

15. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Planifica regarding the use of the Service and supersede all prior agreements and understandings.